Instant Protection
Worldwide protection from the moment of purchase, including theft and robbery.
All-round protection for your e-bike & bicycle
Simple, digital, and no deductible. Protection against theft, wear and tear, and breakdowns.
Insure NowYour benefits at a glance
Repair Warranty
Cost absorption for insured damages such as vandalism, fall damage, and electronic defects.
Mobility Service
24/7 mobility protection if something happens on the go.
Compare Our Plans
| Leistung | Basis | Comfort | Premium |
|---|---|---|---|
| The bike is new | ✓ | ✓ | ✓ |
| Theft, robbery, vandalism including burglary | ✓ | ✓ | ✓ |
| Theft of battery and accessories | ✓ | ✓ | ✓ |
| Material and manufacturing defects | — | ✓ | ✓ |
| Operating error | — | ✓ | ✓ |
| Damage due to falls, accidents, moisture, electronics, natural disasters | — | ✓ | ✓ |
| Wear and tear: Individual parts including tires and brakes | — | up to €150 per year | ✓ |
| Wear and tear: Battery | — | — | ✓ |
| Mobility protection | ✓ | ✓ | ✓ |
| Commercial Use | ✓ | ✓ | — |
| Inflation compensation | — | — | ✓ |
| Rental Cost for Spare Wheel | — | — | ✓ |
Subject to change. Please always refer to Alteos' current services.
Frequently Asked Questions
What is insured?
Depending on the tariff, services such as theft, robbery, vandalism, fall damage, electronic defects, mobility protection, and wear and tear may be included.
Does the protection also apply abroad?
Yes, according to Alteos, the coverage is worldwide.
How does the claim submission process work?
Conclusion, administration, and claims reporting are all digital. You can find the specific details in your insurance documents.