Legal
Information on the processing of personal data on our website and when contacting Georgs Fahrradladen.
This privacy policy informs you about which personal data we process when you visit our website, contact us, use forms, or request an appointment or consultation.
Personal data is any information that can be used to identify you personally, such as name, address, telephone number, email address, IP address, or information from an inquiry.
The data processing on this website is carried out by:
Georgs Fahrradladen e.K.
Owner: Georg Bockers
Süchtelner Straße 30
41066 Mönchengladbach
Germany
Phone: 02161 / 63 14 11
Email: info@georgs-fahrradladen.de
Depending on how you use our website, the following data in particular may be processed:
We process personal data for the following purposes in particular:
Depending on the case, processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR, Art. 6 para. 1 lit. f GDPR, or Art. 6 para. 1 lit. a GDPR.
Our website is based on Shopify. The provider is Shopify International Limited or the Shopify group of companies. Shopify provides us with the technical infrastructure for the website, administration, functions, security, and selected services.
When using our website, data such as IP address, device information, browser data, usage data, technical log data, and interactions with the website may be processed by Shopify. The processing is carried out for the provision, security, and improvement of the website.
Further information on data processing by Shopify can be found in Shopify's privacy policy.
Our Shopify website is currently primarily used as a website, catalog, and inquiry platform. Active online purchasing, shipping processing, or payment processing via the Shopify checkout is currently not intended.
Should we activate an online shop with checkout, payment methods, or shipping in the future, this privacy policy will be expanded accordingly.
Our website may use cookies and similar technologies. Some cookies are technically necessary to provide and securely operate the website. Other cookies or technologies, particularly for analysis and marketing purposes, are only used if technically active and with appropriate consent.
For this purpose, we use the data protection and cookie functions available in Shopify or a cookie banner. You can adjust your cookie settings, if available, via the cookie banner.
If you contact us via a form, we process the data you enter, such as name, email address, phone number, address, concern, message, desired availability, or information regarding workshop, spare parts, callback, and consultation requests.
We use this data exclusively for processing your request, contacting you, and coordinating further steps.
The Tipo Appointment app can be used for appointment and consultation requests. When you book an appointment or request a consultation, data such as name, contact details, desired appointment, concern, and other information for appointment scheduling may be processed.
Processing takes place for the purpose of carrying out the appointment booking and communicating with you.
We may use Shopify Forms and Messaging functions to process inquiries, messages, or form submissions. This involves processing the data you enter, as well as technical information required for the submission and processing of the inquiry.
Our website may use map functions from Google Maps or address suggestions via Google Places. This may involve the transfer of data such as IP address, location or address data, device information and usage data to Google.
Google Maps or Google Places are only used if these functions are activated on the respective page. The use serves to display our location or to simplify the entry of addresses.
We can use the Google Reviews Rocket app to display reviews or review content. This may involve connecting to Google services or the app provider. Technical data such as IP address, browser information, and usage data may be processed in this process.
The Shopify app Translate & Adapt can be used to translate and adapt content. Content and technical usage data may be processed to the extent necessary to provide multilingual content.
We use Shopify Analytics to evaluate basic information about how our website is used. This may involve processing aggregated usage data, page views, session data, device information, and similar technical data. This evaluation serves to improve our website and our offerings.
We plan to use, or may use in the future, analysis and marketing services such as Google Analytics 4, Google Ads, Meta Pixel, TikTok Pixel or Pinterest Tag. Such services will only be used if they are technically integrated and, if necessary, consent has been given via the cookie banner.
As long as a service is not actively integrated, no data processing takes place via this service.
We may offer newsletters or marketing emails via Shopify Email or Klaviyo in the future. If you subscribe to a newsletter, we will process your email address and, if applicable, your name, as well as information regarding your subscription and consent.
Emails will only be sent if you have given your consent. You can withdraw your consent at any time with effect for the future, for example, by clicking the unsubscribe link in the respective email.
We only share personal data if this is necessary for the provision of the website, for processing your inquiry, for booking appointments, for technical implementation, or due to legal obligations.
Recipients may include, in particular, technical service providers, Shopify, app providers, communication service providers, appointment booking providers, and, if applicable, analysis or marketing service providers.
When using Shopify, Google services or other service providers, personal data may be processed outside the European Union or the European Economic Area. If this occurs, the transfer is made on the basis of suitable safeguards, such as standard contractual clauses or other legally prescribed mechanisms.
We only store personal data for as long as necessary for the respective purposes or as required by statutory retention periods. Inquiries are generally deleted once they have been processed and there are no legal obligations or legitimate interests preventing further storage.
Subject to legal requirements, you have the following rights in particular:
You can contact us at any time to exercise your rights.
You also have the right to lodge a complaint with a data protection supervisory authority. The competent authority is particularly the supervisory authority of the federal state in which our company is based.
For North Rhine-Westphalia, this is the State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia.
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or alteration. However, data transfer over the internet may still pose security risks.
We may amend this Privacy Policy if our website, the services we use, legal requirements, or internal processes change. The current version published on this website shall apply.
For questions regarding data protection or to exercise your rights, please contact us at:
Georgs Fahrradladen e.K.
Süchtelner Straße 30
41066 Mönchengladbach
Germany
Phone: 02161 / 63 14 11
Email: info@georgs-fahrradladen.de
